The LlamaLab Medical Record Request Process: A Step-by-Step Guide

The LlamaLab Medical Record Request Process: A Step-by-Step Guide

Shere Saidon

Shere Saidon

CEO & Founder at LlamaLab

March 14, 2025
4 min read
Guides

The LlamaLab Medical Record Request Process: A Step-by-Step Guide

Requesting medical records should be simple and efficient. At LlamaLab, we've designed a streamlined process that delivers comprehensive medical records quickly and reliably. This guide outlines the recommended steps to ensure you get the most out of our platform.

The Simple Path to Complete Medical Records

Our process is designed to minimize your team's workload while maximizing record completeness. Follow these straightforward steps to transform your record retrieval experience:

2 minutes

Create a Request

Submit basic client information through our platform to initiate the record retrieval process.

1 minute

Notify Your Client

Give your client a heads-up that LlamaLab will be contacting them to obtain proper authorization. This helps ensure a quick response.

Handled by LlamaLab

Authorization Collection

We handle contacting your client to obtain all necessary authorizations securely and efficiently.

Same day results

Automated Record Retrieval

Our proprietary technology automatically retrieves 80-95% of all records on the first attempt through our established workflows, giving you immediate access to start your review.

5 minutes

Review Retrieved Records

Examine the comprehensive list of providers from whom we've already obtained records to identify any potential gaps.

As needed

Submit Additional Requests

If any providers are missing, simply submit additional requests - we offer unlimited requests at no extra charge to ensure 100% record completeness.

Why This Process Works

Our approach is specifically designed to overcome the traditional pain points of medical record retrieval:

Traditional Approach vs LlamaLab Solution

Traditional Approach

  • Multi-Month Process

    Traditional methods can take 1-3 months from request to receipt.

  • Manual Follow-Up

    Staff must constantly call providers for status updates.

  • Incomplete Records

    Without automated provider identification, records could be missed.

LlamaLab Solution

  • Same-Day Results

    80-95% of records are available within hours of authorization, letting you start work immediately.

  • No Follow-Up Required

    Our system automatically handles all provider communication.

  • Client Data Enrichment Algorithm

    Our technology identifies potential missing providers automatically.

  • Unlimited Additional Requests

    Submit as many follow-up requests as needed at no extra cost until your record set is 100% complete.

Tips For Success

To maximize your experience with LlamaLab's platform, consider these best practices:

  1. Provide accurate contact information: Ensure your client's phone number and email are current to facilitate quick authorization.

  2. Give clients advance notice: A simple heads-up that they'll be receiving communication from LlamaLab improves response rates.

  3. Review provider lists promptly: While we retrieve 80-95% of records on the first attempt, reviewing the initial set helps identify any remaining providers quickly.

  4. Take advantage of unlimited requests: Don't hesitate to submit additional requests for any missing records - this service is included at no extra charge.

  5. Utilize our AI analysis tools: Once records are retrieved, take advantage of our AI-powered analysis to quickly extract key insights.

What Our Users Are Saying

The process is remarkably smooth. We went from spending months chasing records to having complete sets available in hours. It's transformed how we prepare cases.

Partner
Szaferman Lakind Firm

Getting Started

Ready to transform your medical record retrieval process? Schedule a demo to see our platform in action and learn how we can help your firm save time and resources while building stronger cases.

Ready to Simplify Your Record Retrieval?

Join hundreds of firms that have revolutionized their approach to handling medical records.

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